1. Who We Are

This Privacy Policy explains how HOLLYWED collects, uses, stores and protects personal data when you visit www.hollywedevents.com, submit an enquiry or otherwise communicate with us.

The Website is operated by the business under the distinctive title HOLLYWED, with registered offices at 3 Meletiou Metaxaki Street & Kontogianni, Agios Nikolaos, Crete, P.C. 72100, Greece.

VAT number: EL 110280065
GEMI number: 171928902000
Email: chrysa@hollywedevents.com
Telephone: +30 28410 23873

HOLLYWED is the data controller for the processing described in this policy.

2. Information We Collect

Depending on how you interact with us, we may collect:

• your name and your partner’s name;

• email address and telephone number;

• country of residence;

• wedding or event date;

• proposed destination or venue;

• guest count and anticipated investment;

• information about the celebration or services you are considering;

• information included in your enquiry or correspondence;

• technical information such as your IP address, browser, device, approximate location, pages visited and referral source;

• interactions with our social-media accounts.

If you become a client, we may also process contractual, billing, guest, travel, accommodation, dietary, accessibility and event-production information required to provide our services.

Please avoid submitting sensitive personal data through the general enquiry form unless it is relevant and necessary.

3. How and Why We Use Your Information

We may use personal data to:

• respond to enquiries;

• assess our availability and suitability for your celebration;

• arrange consultations and prepare proposals;

• take steps requested by you before entering into a contract;

• provide wedding-planning, design and production services;

• coordinate venues, suppliers, travel and guest hospitality;

• administer contracts, invoices and business records;

• operate, secure and improve the Website;

• understand Website performance and visitor activity;

• measure the effectiveness of advertising;

• comply with legal, accounting and tax obligations;

• establish, exercise or defend legal claims.

We process personal data where necessary to take steps before entering into a contract, perform a contract, comply with legal obligations, pursue legitimate business interests or where you have provided consent.

4. Squarespace, Forms and Analytics

The Website is hosted and operated through Squarespace.

Squarespace provides website hosting, security, content management, enquiry forms, analytics and related technical services. Information submitted through our enquiry form may be stored within Squarespace and delivered to chrysa@hollywedevents.com.

We use Squarespace Analytics and Google Analytics to understand how visitors find and interact with the Website. This may include general information about pages viewed, traffic sources, device type, approximate location and Website activity.

Squarespace provides a Data Processing Addendum addressing its processing responsibilities and international data transfers.

5. Cookies and Advertising Technologies

The Website uses essential cookies required for security and core functionality.

With your consent, we may also use:

• analytics cookies;

• Google Analytics;

• Meta advertising technologies;

• Pinterest advertising technologies;

• TikTok advertising technologies;

• other similar measurement tools enabled on the Website.

These technologies may collect information such as device identifiers, browser details, IP address, pages visited, referral information and actions taken on the Website.

You can accept, reject or manage non-essential cookies through the Website’s cookie banner and the permanent Cookie Preferences link.

Squarespace allows Website owners to restrict certain non-essential Squarespace and third-party cookies, including supported Google Analytics cookies, until visitors provide consent.

Further information is available in our Cookie Policy.

6. Who May Receive Your Information

Where necessary, personal data may be shared with:

• Squarespace;

• Google;

• Meta, Instagram and Facebook;

• Pinterest;

• TikTok;

• email, cloud-storage and IT providers;

• website developers and technical-support providers;

• professional advisers such as accountants, lawyers and insurers;

• venues, accommodation providers, caterers, transportation providers and other wedding suppliers where necessary to respond to your request or provide contracted services;

• public authorities where disclosure is legally required.

Some providers process personal data on our behalf, while others may act as independent data controllers under their own privacy policies.

The Website may also contain links or embedded content from third-party platforms. When you interact with those services, they may process information according to their own privacy policies.

7. International Transfers

Some service providers may process personal data outside Greece or the European Economic Area.

Where required, international transfers will rely on an appropriate legal safeguard, such as a European Commission adequacy decision, approved Standard Contractual Clauses or another lawful transfer mechanism.

8. How Long We Keep Information

We retain personal data only for as long as reasonably necessary.

Enquiry information will normally be retained for up to one year from our last meaningful communication, unless:

• you become a client;

• you request deletion and no legal reason requires continued retention;

• the information is needed for legal claims;

• a longer period is required by law.

Client information may be retained throughout the planning relationship and afterwards for the period required by tax, accounting, contractual and legal obligations.

Cookie and analytics retention periods vary according to the provider and technology used.

9. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;

• correct inaccurate or incomplete information;

• request deletion;

• restrict certain processing;

• object to processing based on legitimate interests;

• withdraw consent;

• object to direct marketing;

• request eligible data in a portable format;

• lodge a complaint with a supervisory authority.

The Hellenic Data Protection Authority provides information about rights including access, correction, erasure, restriction, portability and objection.

To exercise your rights, contact: @chrysa@hollywedevents.com

We may request information necessary to verify your identity. We will normally respond within one month, subject to any lawful extension.

You may also lodge a complaint with:

Hellenic Data Protection Authority
Kifisias 1–3
115 23 Athens
Greece

The Hellenic Data Protection Authority supervises the application of the GDPR and relevant Greek data-protection legislation.

10. Security, Governing Law and Updates

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, unlawful disclosure or misuse. The Website uses encrypted HTTPS connections.

No internet transmission or electronic-storage system can be guaranteed to be completely secure.

This policy and the processing described within it are governed by applicable European Union and Greek law.

We encourage you to contact us first so that any concern may be addressed amicably. Nothing in this policy limits your right to complain to a competent data-protection authority.

Where a dispute cannot be resolved amicably and may lawfully be subject to a jurisdiction clause, it will be submitted to the competent courts of Lasithi, Crete, unless mandatory law provides otherwise.

We may update this policy when our Website, providers, processing practices or legal obligations change. The latest version will always appear on this page.

Contact

HOLLYWED
3 Meletiou Metaxaki Street & Kontogianni
Agios Nikolaos, Crete
P.C. 72100
Greece

Email: chrysa@hollywedevents.com
Telephone: +30 28410 23873